Patient safety is paramount

We provide a compliance process that includes occupational health screening, mandatory training and Disclosure and Barring Service (DBS) checks. In addition, we hold regular compliance events throughout the UK. These are an excellent way to meet the team and complete all the documentation necessary to start working with us.

And, we go out of our way to make the compliance assurance process as fuss-free as possible. Our checks include:

  • Occupational health checks
  • Detailed interviews
  • Proof of identity
  • Full reference checks – both academic and professional
  • Skill checks
  • Enhanced DBS (formerly CRB Screens)
  • Right-to-work checks

Our standards adhere to NHS Employer Standards, Crown Commercial Services (CCS) (formerly Government Procurement Service), the UK legislative requirements, London Procurement Programme (LPP) and HealthTrust Europe (HTE) framework terms, as well as best industry practice.

We couldn’t be more proud that our commitment to quality has resulted in external audit scores of 91% from LPP and a 100% pass rate from the HTE.

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Compliance process

  • Candidate contacted by HCL Nursing resourcer to conduct pre-screen over the phone
  • CV reviewed to ensure full history is completed
  • References will be applied for, these will need to cover 3 years
  • Registration pack is sent to candidate to complete
  • Once a minimum of 1 years’ recent references have been obtained, candidate is then booked in for a compliance session
  • Once booked in for the compliance session, candidate is allocated to a compliance officer who will send the online training instructions to the candidate for completion prior to compliance event
  • Candidate attends compliance event
  • Compliance officer reviews the documentation submitted at the compliance session
  • Availability for Skype/Facetime clinical interview is obtained and then completed
  • Occupational health clearance is applied for
  • DBS clearance obtained via new application or DBS Update Service Check
  • Any outstanding references are obtained
  • Full file review is completed by management and then signed off for work
  • Contacted by designated consultant regarding upcoming shifts

Have a compliance question? Read our compliance FAQ’s.