Safety first

Thousands of patient lives are in the hands of our candidates. For that reason, one of our primary objectives is to conduct vigorous screening and in-depth compliance checks. Ensuring that patient safety is a priority and with the knowledge that each candidate has been screened to the highest standard enables us to stand confidently behind every candidate we work with and each placement we make.

We provide a compliance process, including occupational health screening, mandatory training and Disclosure and Barring Service (DBS) checks. We also hold regular compliance events throughout the UK. These are an excellent way to meet the team and complete all the documentation necessary to start working with us.

What’s more, we go out of our way to make the compliance assurance process as quick and easy as possible. Our checks include:

  • Detailed interviews
  • Proof of identity
  • Skill checks
  • Full reference checks – both academic and professional
  • Enhanced DBS (formerly CRB Screens)
  • Occupational health checks
  • Right-to-work checks

Our standards adhere to the UK legislative requirements, NHS Employer Standards, Crown Commercial Services (CCS) (formerly Government Procurement Service), London Procurement Programme (LPP) and HealthTrust Europe (HTE) framework terms, as well as best industry practice.

Our commitment to quality has resulted in external audit scores of 91% from LPP and a 100% pass rate from the HTE.

To find out more about HCL’s high standards, contact us

Compliance process

  • Candidate contacted by HCL Doctors resourcing officer to conduct pre-screen over the phone
  • CV reviewed to ensure full history is completed
  • References will be applied for, these will need to cover 3 years
  • Registration pack is sent to candidate to complete
  • Once a minimum of 12 months’ clinical referee details have been gained and applied for, candidate is then booked in for a compliance session
  • Once booked in for the compliance session, candidate is allocated to a compliance officer who will reconfirm doctor is fully aware of documents required to be shown at the compliance event.
  • Candidate is then assigned to a recruitment consultant who will call to introduce themselves and advise what work is available (communication will continue throughout compliance process)
  • Candidate attends compliance event
  • Compliance officer reviews the documentation submitted at the compliance session
  • Online training instructions sent to the candidate for completion
  • Occupational health clearance is applied for
  • DBS clearance obtained via new application or DBS Update Service Check
  • Any outstanding references are obtained
  • Full file review is completed by compliance team and then signed off for work

Have a compliance question? Read our compliance FAQ’s.